Advanced Communication Skills

Advanced Communication Skills

Program Overview

Human beings are social creatures who spend about 75% of their time connecting to others. Communication is the way we connect to the external world and to others around us. In the business world excellent interpersonal skills is essential to understand customers, peers, subordinates and deliver clear messages to them.

Understanding the barriers against effective communication and knowing how to diffuse them will enhance our ability to connect and interact with others. This will improve work and personal relations as well as interacting with customers and getting more business.

Program Contents

• Communication Hurdles
• Root Cause of Communication Hurdles
• The 7 Cs to Communicate clearly and with Impact
• Communicating Clear Message
• Corporate Communication – Stephen Covey
• Deep Dive into Body Language
• Social Behavior Styles
• The Jo-Hari Window
• Mine Bomb: The Final Challenge

Duration

Two Days